GREAT MIGRATION CAMPS

The world looks different. Our cancellation and refund policies do too. We appreciate that travel has changed as a result of the pandemic. People want maximum flexibility and security with their money and Info@greatmigrationcamps.com www.greatmigrationcamps.com Tanzania
Please sign the below forms

TRAVELLER REGISTRATION FORM 

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INDEMNITY FORM
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CANCELLATION FEES
time. We have flexible booking and payment terms to enable you to book with confidence. We want you to spend less time worrying about adjusting your plans and more time getting psyched about the fun stuff. All persons must read Conservation Through Tourism’s Booking Terms & Conditions, including cancellation & refund policy.
The booking terms and conditions below form the basis of our contract – most people only look at this when something goes wrong, which happens most often when a customer needs to cancel or when something goes wrong during a trip.

BOOKING PROCESS
We send an itinerary in writing with trip details, dates & final quotation You accept the quote in writing.
We confirm the availability of your chosen arrangements We send an invoice & indicate the deposit to confirm your reservation.
You make payment within the applicable time limit, with the final 00-30 Days 30 – 60 Days 60 Days +
100% 50% 30%
payment to be completed prior to arrival.
We reserve the right to make changes to quoted prices at any time before your trip is confirmed.

For postponements we will hold the deposit for the same trip for a reasonable period.
Confirmation date to 30 days prior to travel: Full Cancellation – Full refund, less bank charges
30 Days – 48 Hours prior to travel: Full Cancellation: Refund – less any preparatory charges incurred & bank charges
< 48 Hours or whilst on the trip: Full Cancellation: 20% non refundable fee for expenses incurred & 80% held for future bookings.

PAYMENTS & TIMING
Payment is traditionally scheduled as follows and remains our preference for payment:
Confirmation date: Initial Payment due on booking 30% 00- 60 days before travel: Balance Payment of 70% due Bookings made within 6 weeks of travel require payment in full
Flexible Payment Options
A minimum 10% deposit is possible to secure your reservation If you don’t have the cash to pay large amounts, instalment options are available on request.
Balance of Payment is due minimum 14 days prior to travel

PAYMENT METHODS
Bank Transfer
DPO-Group: secure online payment service (3% transaction charge)

COMPANY INFORMATION
Conservation Through Tourism Ltd PO Box 74, USA River, Arusha, 23301, Tanzania
TIN NO: 154-026-231
VRN No: 40-047930-Q
TALA License No: 009525

SPECIAL REQUESTS
Please tell us prior to arrival so we have time to arrange your request, which may take some time & could be subject to availability or additional charges. Birthdays, anniversaries, honeymoons, baby moons and family reunions.

PRICE QUOTED
Covers the cost of the planning,
organization and carrying out of the trip, including equipment, supplies, administration and staff.
Covers all 3rd party reservations confirmed in the final quotation – including domestic flights,
transport, accommodation and
meals as stipulated.

PRICE EXCLUDES
International flights or travel costs to/ from the start/ finish point of the trip.
Passports, visas, travel and health insurance & any associated costs Vaccination fees or Covid related testing costs
Items of a personal nature, inclusive of any adventure equipment
Personal travel expenses inclusive of alcoholic beverages & sodas
Tips and gratuities

TERMS & CONDITIONS
GREAT MIGRATION CAMPS PRICE FLUCTUATIONS
We honour the prices shown on your quotations with possible exceptions
In Africa we are exposed to sudden changes in items such as park fees and taxes
Similarly, we are may incur sudden changes in fuel costs, which we need to pass on to our customers
We may need to add an exchange rate surcharge to our invoice if there is a big movement in the international exchange rates. In the event of a major error having occurred in our quotation, whereby we have significantly undercharged for a trip, we reserve the right to withdraw our offer or provide a counter-offer.

CANCELLATIONS 
Covid-19 cancellations: In the event of lockdowns, travel bans, infection or contact we will always provide travel credits or refund where possible.
If you cancel: Please notify us in writing as soon as possible. The amount of the cancellation fee depends upon the time difference between the cancellation and the scheduled arrival time. Depending on the reason, you may be able to claim any cancellation charges from your insurance.
If we cancel: in the unlikely event of supplier failure to deliver OR a booking process error by ourselves, we will aim to replace the service with something equivalent.
If this is not possible, we will seek your permission for major changes which may impact on your flight arrival, but where we cover any additional administrative charges or knock-on paperwork costs. For postponements: The booking value carried forward will be calculated, less any government mandated cost, or services that are owned or operated by third party suppliers with different policies. Seasonal changes or price adjustments will be advised at the time of rebooking.

TRAVEL INSURANCE
You are responsible for all necessary travel and health documents. Good travel insurance will cover you against most eventualities from cancellation costs to medical costs. Check the small print and look for some of the below details
… that medical cover includes full evacuation and repatriation … that it covers high altitude trekking if you are climbing Kilimanjaro or other mountain
… that it covers scuba diving if you intend to participate in this under water activity
… that it covers quad-biking, ballooning or other adventure activity in which you intend to participate
… that it covers charges that you may incur in case of cancellation

HEALTH & SAFETY 
Our trips can be physically demanding, please disclose accurately any health or mobility limitations that could impact the trip and provide relevant information relating to your health and fitness, so we can assist as best as possible for you & our staff.
Customers must take full responsibility for their own health whilst travelling.Health & hygiene could vary from your home country in terms of anything from road regulations (seat belts) or kitchen hygiene. We are not responsibly for food contamination from unknown sources.
Diet: Please let us know any food allergies or specific dietary restrictions at the time of booking. You will be required to listen to safety briefings at camps and lodges that will identify any risks or dangers of the location. Please listen to your camp manager, safari, mountain or ocean guides.

THE ITINERARY
The itinerary is a guide to which we will attempt to adhere. Any significant or major changes usually occur prior to departure. We tell you, and you tell us as soon as possible so we can make changes to the same trip or make alternative arrangements.
We reserve the right to make small modifications to the trip e.g., rearrangement of the order of lodge nights, which will be as similar as possible to the original service. Any changes will be communicated, if there is an upward movement in price, we will ask your permission or absorb the change. During the trip, it may be necessary to alter this at short notice as a result of circumstances or events outside our control. This could be adverse weather or road conditions or related to conditions imposed by owners and operators of 3rd party accommodation, facilities and transport.
Make as many changes as you like to the itinerary prior to confirmation at no charge. Once the trip is confirmed, any changes made by you may incur cancellation fees or amendment fees. Booking extras, additional excursions or activities will incur 3rd party costs as applicable, some of these can be paid directly.
If there is a failure of any of the trip elements on an itinerary (such as the non-departure of a plane,) then we will rearrange the trip as best is possible to minimize the impact. We cannot be responsible for any knock-on effects arising from such a failure.

ISSUES ON THE TRIP
Behaviour: We expect all clients to have consideration for other people, wildlife, natural surroundings and property. Kindly behave in accordance with any rules in each location.
Delays: It is your responsibility to ensure you arrive on time for the tour and daily departures. We are not in a position to offer assistance for delay or costs associated with non-arrival on time for the tour or on a daily basis.
Damage: You accept responsibility for any damage or loss caused by you as well as full payment for any such damage or loss. Complaints: If you have any problems whilst away, please chat to your local guide or agent as most issues can be resolved quickly and to everyone’s satisfaction if the issue is communicated
to the team. If you remain dissatisfied, please contact us directly with full details and an incident report. Disputes: The laws & regulations of the country as well as our contract agreements to you form the basis of deciding whether the service in question was properly provided. We do not accept responsibility for any services which do not form part of our contract.